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Please note: serial numbers were issued for Surfer and Grapher licenses purchased prior to December 2016, Strater licenses purchased prior to March 2018, and all Voxler, Didger, and MapViewer licenses. A License information dialog will open and the product key will be displayed, as shown below in the drop down "Example" menu. If you no longer have access to this email, or do not have access My Account, please reach out to our Customer Success Team and our legendary support agents will assist you in finding your serial number or product key, and can provide download instructions for older versions of our software.įor Surfer versions 13+, Grapher versions 12+, and Strater versions 5+, you can find your product key within your activated products by navigating to the File | License Info command.
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To access your Golden Software serial number or product key, there are several methods available. The interface for inputting the serial number is displayed as follows: For activation using this serial number, ensure the corresponding version of the software is installed. If the value you're entering is less than 15 characters, it is identified as a serial number. Serial numbers are in the form XX-XXXXXX-XXXX (For example, VX-123456-abcd) All Voxler, Didger, and MapViewer licenses are also serial numbers. Surfer and Grapher licenses purchased prior to December 2016 and Strater licenses purchased prior to March 2018 are most likely serial numbers. Whether you have a product key or serial number will depend on the product you have and when it was purchased. Locate your serial number within the activated products Locate your product key within the activated products The difference between serial numbers and product keys This article will help you understand the difference between serial numbers and product keys, and help you locate the serial number or product key for each software.
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Both product keys and serial numbers are used to activate or unlock Golden Software products. Golden Software has two numbered licensing systems: product keys and serial numbers.